Rental-Property Owners Blog

Indoor exposure to mold is known to cause respiratory problems and other health issues in some individuals, but mold is everywhere — and because moisture is critical to its growth, something as simple as a leaky pipe could quickly prove costly.

If you’re a renter and you ignore problems which lead to a “mold situation” you could be held responsible for some of the significant costs for remediation. Be on alert for water stains, areas prone to condensation and musty odors. Doors’ tenants have all signed a Mold & Ventilation Addendum as part of their lease and have been made aware to call Doors immediately with any concerns as no one wants to miss a chance to stop mold before it starts.

If you’re a Landlord and a tenant reports any problems that could lead to mold — THANK them profusely for reporting in a timely manner, and then — DEAL WITH IT ASAP!

Mold can grow in 24 to 48 hours after a water intrusion, so the tenant bears some responsibility for notifying the landlord of a potential mold situation, or of any leaks or indication of leaking. Tenants are encouraged to use exhaust fans to control humidity. Mold can be hidden in many places, and a landlord generally cannot be held liable unless he or she knew the problem existed.

Owners of Doors’ properties need only look to us for guidance and reports, as once we are alerted we will execute a plan to eliminate the moisture source, document, organize and manage remediation efforts. Specialized mold remediation companies might be employed to assure efforts meet EPA guidelines. For health and liability reasons, it is very important to go through the remediation process correctly. Doors has successfully managed a number of remediation situations.

For more info take a look at The American Apartment Owners Association article, Mold Remediation for Landlords @

Stay dry and snug during our rainy season — The Doors Team
Posted by Doors Real Estate Management, Inc. on March 2nd, 2018 2:45 PM

In this world of instant online reviews, and in-the-moment emotionally charged ratings it is good to have an independent source that surveys and evaluates Customer Service. We are proud to accept this independent publication's Spectrum Award for Excellence in Customer Service for our property owner and tenant clients.

You have a great 2018 and we'll keep doing our best to deliver quality personal service. HAPPY HOLIDAYS from the Doors Team!
Posted by Doors Real Estate Management, Inc. on December 22nd, 2017 12:29 PM

Principals of The Aramco Group, Carlsbad, employ Doors’ team to help manage some of their personally held, residential investment properties, and we want you to know about a resource they publish for real estate investors — from Aramco’s blog here’s the latest take on where the market stands as we near year end…

“The national median home value is climbing leaps and bounds as a strong job market and rising wages push demand for housing higher than ever. Online real estate marketplace, Zillow, reports that home values are currently $12,500 more than they were a year ago and have now surpassed pre-recession levels.

"Home buyers are engaging in desperate bidding wars over the few properties available for sale. Inventory levels have fallen by 11.7 percent nationwide in 2017. In San Diego, inventory is a whopping 31 percent less than last year.

"We are in the midst of an inventory crisis that shows no signs of waning, impacting potential buyers all across the country," said Zillow chief economist Senja Gudell. Home values are growing at a historically fast pace, and those potential buyers want to get in the market while they still can."

"Home values in San Diego have risen 8.2 percent this year – the third highest in the U.S. Meanwhile, conforming no-point 30-year fixed mortgage rates are averaging 4 percent while 15-year rates near 3.25 percent.”
Posted by Doors Real Estate Management, Inc. on November 30th, 2017 12:51 PM

Their rental home was burglarized, but their bad luck didn’t end there. It was raining, muddy footprints wound around the house, a couple of empty suitcases got filled with loot, a guest’s laptop was grabbed along with other electronics, and of course, jewelry. They entered by breaking a window and rain blew in there for awhile before the fire started.

The family could hear the sirens for most of their drive home. No one was hurt. There were no pets involved. The fire department offered only guesses as to how the blaze started. Thankfully, the fire didn’t spread to anyone else’s property, but the family of renters didn’t know what coverage to expect from the landlord’s insurance policy. Here’s what every renter should know…

Always protect yourself with renter’s insurance.

A tenant’s or guest’s personal property and vehicles are not insured by a landlord, manager or an HOA against loss or damage due to fire, theft, vandalism, rain, water, criminal or negligent acts, or by any other cause.
This is why tenants are routinely advised and sometimes required to carry sufficient “renter’s insurance.” Here are some “ballpark” figures you can start with just to get an idea…

Throughout the U.S. the average monthly cost of renter’s insurance ranges from a reported low of $9.58 in North Dakota to a high of $20.33 in Mississippi. California’s monthly average is $17.25.

According to Esurance Inc., for instance, for a two-bedroom apartment with $35,000 of property loss coverage, a $500 deductible, $100,000 in liability coverage and $1,000 for medical expenses, the annual premium is $206 a year in Santa Clara, Calif. If the deductible is increased to $1,000 and all other amounts stay the same, the premium drops to $187 a year, which amounts to $17.17 and $15.58 monthly.

Posted by Doors Real Estate Management, Inc. on November 8th, 2017 1:00 PM

A tenant asks, "Who's responsible?"
"While away, I let a friend stay in my rental home and they accidentally left the freezer door open. The freezer defrosted, water soaked and ruined the kitchen hardwood floors. Can the landlord charge me with this repair bill?"

Answer: Yes, you are responsible. By law and per standard lease terms, tenants are responsible for damage their guests cause to the rental. Don't get sidetracked by the fact it was your friend, not you, who left the freezer door open. Your friend was there with your consent and, legally speaking, their mistakes while in your rental will be your responsibility.

Need some work done? Let us know and we will prepare a Work Order describing whatever needs repair or replacement. If necessary we will contact your property's owner for authorization. We will then assign a Vendor your job and they will get in touch with you directly to schedule a house call for repair services.

For maintenance emergencies such as leaking or flooding water, fallen trees that impact the property’s power, etc., Doors maintains a 24/7 Emergency Line at 877.304.3854 – this number is always provided on the office’s outgoing voicemail message at 760.602.0221.
Posted by Doors Real Estate Management, Inc. on October 3rd, 2017 10:42 AM

Even Forrest Gump knows that one of the most important decisions for every landlord is wisely choosing tenants. Each tenant turnover in your property is critically important to your investment. Sub-par tenants may complicate rent collection, cause additional maintenance or liabilities, and otherwise impact your property's cash flow.

A "For Rent By Owner" might occasionally feel it is expedient to skip a formal background check if they have a good feel for their renter and if they've received adequate deposits up front, but please don't! It is a BIG RISK to take on a tenant without making the modest investment of time and fees required to check them out.

Doors Real Estate Management, Inc. has a thorough and legal  application process. We seek tenants who meet each owner's criteria including and beyond simple financial considerations. Red flagged backgrounds for otherwise perfectly good tenants sometimes come up, and Doors' team has the experience to recognize temporary setbacks from deal breakers.

How Doors screens our owners' tenants…

We have the tenants fill out a rental application for each adult. We require a copy of their driver’s license and proof of income – last two payroll stubs and/or last two summary pages of bank statements. The tenant screening report we receive includes a search for the following:

  • A nationwide credit 
  • A criminal background 
  • Evictions
  • Previous addresses
  • Verifies social security number
  • Gives us a credit score and risk score 

We gain a picture of prospective tenants’ background history through this screening. Want to learn more? Give us a call @ Doors 760-602-0221.

Posted by Doors Real Estate Management, Inc. on September 12th, 2017 3:52 PM

Hello. For our first blog post we are sharing a slightly digested version of the collective wisdom of the Forbes magazine, Real Estate Council on the subject of tenant relations published earlier this month.

Our owner and tenant client relationships are paramount to us, and our professional and personalized approach is a real strength of Doors' management services. If you would like to talk about how we cover ALL 10 "things' below, give us a call.

-The Doors Team

10 Things All Landlords Should Remember To Ensure Good Tenant Relations

by Forbes Real Estate Council

Investing in rental property can be highly rewarding if successful, as it can help build your net worth and make a profit by generating a steady monthly income. This type of investment takes work, however, with landlords having to worry not only about finding the right property but also about maintaining it, making it attractive for potential tenants and finding suitable and trustworthy renters.

All experienced landlords have their share of tenant horror stories, ranging from dealing with unruly renters to facing significant property damage, but with a proper screening process in place, most problems can be avoided. Establishing a professional, positive relationship between landlord and tenant can help the former obtain a solid return on investment and the latter achieve a higher quality of life. Below, 10 real estate experts with Forbes Real Estate Council share some of the most important things any landlord should remember to improve their tenant relations.

1. Over-Communication

Keeping good lines of communication open can solve many landlord/tenant problems. Make sure tenants understand why things are happening, and give good advance notice for anything disruptive. - Jeremy Brandt,

2. Tenants Are People, Too

Home is where the heart is, and supporting people as they create a home is a gift. Realizing you are part of impacting the social/emotional environment for others, brings a humanitarian vibe to a traditional role. - Susan Leger Ferraro, Peace, Love, Happiness Real Estate

3. Boundaries And Limitations

As our investment platform scaled, we noted the variation of landlord-tenant laws. We found it essential to understand the legislative dynamics of the community by partnering with local experts to mitigate our legal exposure. - André Bueno, The BM Group

4. Being Approachable

From landlords, I hear that tenants don't tell them about repairs until they are really bad. From tenants, I hear they don't want to call because they don't want to bother the landlord or are afraid. Be approachable. Be supportive of you tenants. One way we can help landlords have better tenants is teach tenants about maintenance. - Michelle Ames, HorsePower Realty/Realty Executives Metroplex

5. Trust Is The Key To A Better Relationship

My company was born from my own awful renting experience when I was pitted against other potential tenants in a bidding war. Renters who have a poor experience leasing their home are more likely to churn from their lease. Landlords should make sure they build trust in the leasing phase. - Anthemos Georgiades, Zumper

6. Better Protocol

Horror stories typically boil down to horrible tenants, right? However, it is incumbent upon the landlord or property manager to have a proper, thorough and strictly held vetting process for which to qualify the people who will be occupying your investment. If you're allowing just anyone, the nightmare began before the lease even started; you just didn't realize it yet. - Tracy Royce, Royce of Real Estate

7. The Little Things

I've come to the conclusion that succeeding as a landlord comes down to doing the little things on a consistent basis. Little things such as a move-in package, responding quickly to maintenance requests and being pleasant can be the difference between a tenant that will want to stay and pay and one that won't. - Engelo Rumora, List'n Sell Realty

8. Careful Lease Review Before Signing

Many people sign documents without thoroughly reading them. Although it is not your job to hold your tenant's hand through committing to the terms you have laid out, if you take the time in the beginning to make sure they understand and are willing to comply with all the terms, there will be fewer surprises later on and less chance of conflict. - Hillary Hobson, Highest Cash Offer

9. Tenants Are Clients

Every landlord should remind themselves that tenants are their clients. They're also trusting those clients with a very valuable asset. It's best to be respectful, communicate openly and professionally and take care of tenants so they take care of the rental property. A landlord's behavior influences the tenants' behavior. - Dave Zirnhelt, Snap Up Real Estate

10. Having A Property Manager

I own a property management company that collects rent, handles tenant requests/repairs, takes care of everything from A-Z. Take the stress off your shoulders as the landlord and let a professional handle the "dirty" work for you. Let us be the "bad" guy, while you vacation in the Bahamas with friends. The less you interact with your tenant, the better your relationship will be with them. - Angela Yaun, Day Realty Group

Posted by Doors Real Estate Management, Inc. on August 24th, 2017 12:41 PM
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